Smoking: As our weather is often dry and windy, we are often under a high burn risk; therefore, there is absolutely no smoking allowed on Bottlehouse Cabins grounds including inside of cabins and in your own enclosed vehicle if it is located on the grounds. If you or anyone in your party smokes, you may consider making alternate lodging accommodations. Violation of this policy will result in being asked to leave the property immediately and refunds will not be issued. Additionally, if evidence of smoking is noted upon check out inspection, a fee of $100 will be added to the reserved credit card and we will no longer be able to extend our services. PLEASE NOTE: IF YOU SMOKE, we invite you to locate another establishment for your lodging needs as we will not be able to accommodate any smokers in your party.
Directions: DO NOT USE GOOGLE OR GPS TO FIND US! These technological maps do not work in our area. Please go to our directions page on our webpage, bottlehousecabins.com, and look below the physical map. Locate and choose the directions that best fit your needs.
Reservations: Are highly recommended. Holidays, Special Events, and rentals of more than one cabin may have a minimum stay requirement, or deposit. All reservations require a one night stay deposit due upon making reservation. This is applied to the remainder of your balance due. Reservations for major holidays require a one day non-refundable deposit that does apply to the remainder of your stay. Only valid Credit Cards will be used for making a reservation.
Age Rental Requirements: Bottlehouse Cabins will not rent to any persons under the age of 25 years of age without an advance security deposit that must be received prior to check-in date. All reservations must be made by a responsible party, 25 years of age or older, who must occupy the property during the reservation time. Bottlehouse Cabins reserves the right to ID and evict any/all guests that are not in compliance with this regulation. The responsible party will be responsible for all charges, including lockout fees, damages caused to cabin, buildings, hot tubs, etc. If prior arrangements have been made with an advanced security deposit, an inspection will occur upon check out and any damages caused to cabin, buildings, hot tubs, etc will be assessed and taken out of security deposit. Any remaining funds will be refunded up to 48 hours after check out. Should damages to cabin go beyond the security deposit; Bottlehouse Cabins will pursue legal means in order to recover costs of damages. This will included any and all court cost and monies necessary to restore cabin to its previous condition including loss of income. It is our desire to refund all monies and will do so if policies have been followed and no damage has occurred.
Maximum Occupancy: We strive to provide a relaxing, enjoyable, and safe stay here at BHC; therefore each cabin has a maximum occupancy that is noted on the website and/or is discussed during the reservation process. If you have more than maximum occupancy upon arrival, an additional fee will be added per person above the maximum occupancy designated for the specific cabin rented. As well, if management deems it necessary, we reserve the right to cancel any reservation at any time due to over-occupancy.
Cancellation: IT IS HIGHLY RECOMMENDED TO CALL AND NOT EMAIL CANCELLATIONS AS WE MAY NOT RECEIVE THEM IN A TIMELY MANNER. BHC does not refund any deposits and/or payments made towards a reservation for any cancellations. Any amount paid towards a reservation that has been cancelled will be kept on file and applicable to a future stay for up to six months if it has been cancelled more than 14 days out from your stay. Cancellations made within 14 days of your stay are subject to 100% of the invoice pending re-rental. There is a 100% charge for no-shows. There is no refund for departing earlier than dates reserved whether it’s your idea or ours. If you are uncertain whether Bottlehouse Cabins is a good fit for you and your family, please consider visiting our grounds for a tour of the cabins prior to making reservations or checking in. Please note: we are not responsible for Mother Nature and we do not refund for inclement weather or lack thereof.
Group Cancellation: Should any members of your party renege on their portion of a cabin rental on a group rental, smaller cabins may be substituted upon availability. Rates will reflect availability and all deposits paid will be applied accordingly. Group rentals will not be extended to parties under age 25.
Payment: We require a valid credit card upon reservation of a cabin. Cashier checks/Money Orders for deposits are accepted; however, they must be received by Bottlehouse Cabins within 7 days of date reservation was made and must clear 14 days after making reservation. Accepted Methods of Payment: Cash, Travelers Checks, Cashiers Check, Money Orders, Visa, MasterCard & Discover. Remaining balance is due upon check-in.
Late Check-ins: During summer months, we do accommodate for late check-ins prior to 9 p.m. Please notify the office of your estimated time of arrival and arrangements for pick up of the key will be made. If you are expected to arrive after 9 p.m., special arrangements must be made in advance and on grounds assistance will not be available. Your bill will be charged to the reserved credit card at 3 p.m. of arrival date. If you prefer another method of payment, this must be pre-arranged with the office. At least one night must be paid in advance for late check-ins.
Wintertime Check In/Driveway Hours: During daylight savings time (1st Sunday in November through 2nd Sunday in March) the preferred cut off time for check-in is sunset (which is roughly 5:30 p.m. in the mountains) or shortly thereafter due to the possibility of inclement weather. Please plan accordingly to be on the grounds prior to sunset. Should you not be able to get here before sunset, please make arrangements with the office as soon as possible. Please note that the driveway may be chained closed at 9 p.m. during winter hours if there is a possibility of inclement weather. Should the gate me locked, all traffic coming in will be required to park down below and walk up to your cabin after 9 p.m. Accommodations for guest emergencies will be taken into consideration and instructions given to reserved guests upon request. Your bill will be charged to the reserved credit card at 3 p.m. of arrival date. If you prefer another method of payment, this must be pre-arranged with the office. At least one night must be paid in advance for late check-ins.
Smoking: As our weather is often dry and windy, we are often under a high burn risk; therefore, there is absolutely no smoking allowed on Bottlehouse Cabins grounds including inside of cabins and in your own enclosed vehicle if it is located on the grounds. If you or anyone in your party smokes, you may consider making alternate lodging accommodations. Violation of this policy will result in being asked to leave the property immediately and refunds will not be issued. Additionally, if evidence of smoking is noted upon check out inspection, a fee of $100 will be added to the reserved credit card and we will no longer be able to extend our services.
Pets: Are allowed with permission of the management with a prepayment one-time fee of $25 per animal. Dogs and cats must never be left behind in the cabin while you are out unless they are in a locked kennel. Damage caused by your dog or cat will be billed to your room. Dogs and cats should be walked in designated areas only. At present, the designated areas are those areas that have not been developed yet, and you may use these areas, or follow the trail to the National Forest. Please be respectful of our other guests when allowing your pet to relieve themselves.
Hot Tub: All nightly fees listed for cabins include use of a hot tub except for Travis and Shannon cabins, which do not have hot tubs. Please shower before use and do not put oils, lotions or any fragrance in the tub, as it will clog the filter and make the water dirty and cloudy. Please close lid when not in use. Please use only the blue or black towels designated for the use at the hot tub, and not the monogrammed bath towels. Also, please try to use your towels more than one time. Please do not add water to the tub. We reserve the right to add a $50 cleaning charge to the reserved cardholder for excessive cleaning or breaking of policy if necessary. Please note that the hot tub is not a swimming pool or a babysitter. We strongly recommend that children under the age of ten not enter the hot tub. If children are allowed in hot tub, they must be monitored by an adult at all times and we strongly encourage limiting their use to 20 minutes. Additionally, using the hot tub as a swimming pool causes water to splash out of the tub onto electrical components that run the hot tub. This causes costly damage to the tubs. Should this type of damage occur during your use of the hot tub, costs incurred will be billed accordingly
Cleaning Fee: There is no cleaning fee added to your room costs. However, we do reserve the right to add a $25 cleaning charge to the reserved cardholder for excessive cleaning if necessary.
Liability: This property is privately owned. The guest accepts cabin privileges with the understanding that he does hereby release the Bottlehouse Cabins, its officers and employees of all liability for loss or damage to property and injury to his person arising out of his use of facilities, and agrees to indemnify the Bottlehouse Cabins, its officers and employees, against claims resulting from loss or damage to property or injury to the person of any member of the family or guest of the registered guest arising out of the use of its guest facilities. Additionally, by signing policy agreement upon check in, makes the reserved cardholder the responsibility for all damage to the cabin. Should any major damage occur during your use of the cabins, costs incurred will be billed accordingly.
Excessive Noise: There is no time excessive noise, rude behavior or loud music will be tolerated. Gestures, loud talking are all considered excessive. At anytime the management considers a party has made excessive noise, or music is being played loudly at any time of the day, but especially after 10:00 p.m. consideration will be made at that time to either give the party another chance to quiet down, or will be asked to leave. Parties that are asked to leave due to their behavior will not receive any type of monetary refund, or credit of any sort.
Policies & Procedures: Failure to follow all policies and procedures at all times on our grounds, including recreation and campfire area and hot-tubs as well as the cabins themselves may result in additional fees charged to the credit card on file as well as immediate and/or future expulsion from our grounds. Please take the time to read and understand all policies as they are legal and binding upon making reservation.